MaddenVip - EA wrongfully permabanned my Madden account

Hello all,

So about a anniversary ago I installed the bold anon from the Play Abundance on both my buzz (Pixel XL) and book (Pixel C). Neither of the accessory is abiding or with any beta versions of the OS.

After about 1 day the bold would accord me an alien absurdity and wouldn't even load. I anticipation this was a acting affair so I just abandoned it and agitated on with added Madden NFL 18 Coins stuff.

Same affair the next day, so I anticipation maybe there's a botheration with my WiFi and angry off WiFi on my buzz and acclimated Mobile data. To my abruptness the bold launched and told me my annual was assuredly banned.

I emailed chump abutment and it took them about a anniversary to say I somehow abandoned this rule:

"Promote, animate or yield allotment in any activity involving hacking, cracking, phishing, demography advantage of exploits or cheats and/or administration of affected software and/or basal currency/items."

Needless to say I acquire done no such thing. I haven't even had time to absolutely bulk out the bold yet!

EA just doesn't assume to affliction and beatific no annual for this whatsoever, abandoned that I've abandoned this aphorism and the ban is correct!

I'm puzzled and infuriated. Accepting a apocryphal absolute is one thing, just not giving a abuse and authoritative it this continued and difficult to get things appropriate is a altered story.

Since EA chump abutment is clueless, has anyone had agnate experience? Is there annihilation abroad I can do?

EDIT: The affair has been resolved! I didn't get to acquisition out what triggered the ban, though. Abundant acclaim to /u/EA_Goss for allowance out! You da man.

Best bet would be to accomplish a new annual and Madden NFL Mobile Coins alpha over. I apperceive it's frustrating, but luckily you aren't too far into the game.

I acquire anticipation about that, but they aswell banned IP abode of my WiFi...and there's a acceptable adventitious this will appear afresh with a new account.